Contacting Boomerang Tags is very simple. We are available for your questions, concerns, or general comments.
Please feel free to email us at any time using the form below.
I field emails promptly Monday through Friday, 8:00 a.m. to 3(ish) p.m., Pacific Time.
Or, our fax machine is on 24/7.
Best contact method: Send us an email
Notice: Before sending us email to which you would like a response, please be sure you can accept mail from any address in the "@boomerangtags.com" domain.
While we do promise that we respond to all inquiries, you may not receive or see our response if you have a spam filter that is not configured to let our mail come through.
When sending us an email, please include your order number and put something "tag pertinent" in the subject line.
If you do not know your order number please provide the pet name(s) and the mailing zip code for your order.
Emails we receive that have with blank subject lines or that are not clearly related to pet tag business are deleted without being opened.
(Unfortunately, such emails are assumed to be junk mail or mail that may contain a virus.)
Provided you make it clear in the subject line that the email is tag business I will read and
respond to it within a few hours or less of your sending it (Mon - Fri 9 a.m. to 3 p.m. Pacific Time).
Please email us using the form below.
NOTE: Please refer to your order number in the subject line of all emails regarding order inquiries,
if you do not know your order number provide the pet name and mailing zip code.
We would love to hear from you!
We appreciate any comments you have about our tags, our service, or our web site.
We do get busy, though, so please read our FAQ for answers to common questions.
If you don't find the answer there, then email us.
We promise 24 hour mailing (Monday thru Friday).
We send all orders via U.S. First Class Mail (same service one uses to pay a bill by mail).
Most orders arrive in 3 to 5 business days*, but some do take longer.
We do refill any order that fails to arrive within 12 business days free of charge.
Please do not contact us prior to 14 business days from the day you placed your order.
Prior to that all we can tell you is what we already have told you, i.e., the order has been mailed to the requested address…
* Business days do not include Sundays and Federal Holidays: Columbus Day, Memorial Day, President’s Day, Martin Luther King Day, etc.
If you really need to reach us, please use the form above to email me about your issue.
Note: It cannot be overstated, eMail is the best contact method.
We do not have an answering machine, voice mail, or call waiting.
I reply to emails as promptly as possible and can call you back if necessary when provided a callback number.
|Local fax number:
||805·473·8251 (24/7 business use only)
||PO Box 417, Pismo Beach, CA 93448 USA